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Caribbean Institute for Security and Public Safety (CISPS)

Security

One of the most in demand global services requires trained, effective, efficient and experienced personnel to deliver the quality service that is expected. Our courses deliver both physical and academic training to security personnel at every level, in a way that is industry focused and relevant.

Course:
 
# Course Title Start Date Finish date Price
1 CCTV Monitoring Sat, 06 April 2019 Sat, 06 April 2019 1250 TTD

Course Fee $1,250.00

COURSE DESCRIPTION:Closed Circuit Television (CCTV) is a system where the circuit in which the video is transmitted is closed and all the elements (camera, display monitors, recording devices) are directly connected. Through this course, gain a better understanding of monitoring capabilities and systems that can aid in gaining information about situations. This one day course would empower participants to:

• Understand the different aspects of monitoring CCTV

• Understand types of information can be obtained from monitoring

• Learn how to do Monitoring Report Analysis

 

SCHEDULE 

Date:Saturday 6th April, 2019

Venue: CISPS Training Centre - 81-82 Montrose Main Road, Chaguanas

Time: 8.00am - 5.30pm

Cost: $1,250

Training by qualified and experienced Professional

Certificate  Awarded

 

To Register, please call us at 223-6999, 299-8635, 299-8636 and 361-1024 or email us at info@caribbeansecurityinstitute.com

 

 

2 Customer Service and Communication Skills for Security and Public Safety Officers Tue, 21 May 2019 Tue, 21 May 2019 1250 TTD Per Seat

Investment: $1250.00

COURSE DESCRIPTION: This course will examine two areas that are of critical importance for security officers – public relations/customer service and communication skills. These are areas that have direct impact on the success of the organizations in which security officers operate in. Failing to adhere to the main principles and practices of top quality public relations/customer service and excellent communication skills can lead to the detriment of organizations in terms of their customer-satisfaction levels. Normally, a security officer is the first person that a customer may meet when entering an organization. And, first impressions last! Therefore, this front-face to an organization must get it right – at all times.

The course will commence with the essential roles of public relations/customer service and communication for the security officer. Then, it will go deeper into the various elements of both areas. The dos and don’ts of customer service and communication will be tackled as well. Also, oral and written communication skills will be covered together with issues like non-verbal communication which includes issues like body language, physical appearance, etiquette, care for elderly or physically-challenged entering your organization, etc. With regard to oral/verbal communication skills, issues like tone, language, etc. will be covered.

Security officers are responsible for order in organizations like ensuring customers form lines, take a number, etc. This is a very “public” function that they engage in and must exercise this in a fair and efficient manner. Also, the deportment of security officers while on duty is another issue that will be tackled as it has severe implications.

At the end of the course, participants will be able to appreciate the role and importance of public relations/customer service and communication for the security sector, but more importantly, what he/she needs to do (or don’t do), to satisfy the customer/client in the best way possible.

ADDITIONAL INFO:

Certificate of Participation Awarded. Training by experienced and qualified Security Professional.

DATES: Thursday 21st May, 2018

            Thursday 28th Mat, 2019

TIME: 8:00am-5:30pm (8 contact hours)

LOCATION: CISPS Training Center, 81-82, Montrose Main Road, Chaguanas.

Training by qualified and experienced Professional. 

Certificate Awarded. 

To register, contact us at 223-6999, 299-8635/36, 361-1024 or info@caribbeansecurityinstitute.com

 

 

3 Dealing with Robberies in Service Environments Thu, 21 February 2019 Thu, 21 February 2019 1250 TTD Per Seat

Investment: $1250.00

COURSE DESCRIPTION: A robbery not only brings business financial losses in cash or commodities, it can also lead to injury and even death. Robberies can also generate psychological sufferings of victims. It is of utmost importance that businesses place significant emphasis on training their front-line staff on how to deal with robberies as they are often the first to come face-to-face with such criminals.

This course, among other things, will tackle the various methods of Robbery Prevention that can be best utilized in Trinidad and Tobago’s society and for a variety of business operations – small, medium and large sizes. It will delve into how should such front-line staff Profile robbers/bandits that may attack their establishment. Critically, also, the course will cover what front-line staff should do during the robbery itself. What to do after a robbery will also constitute part of this course, for example, with regard to other staff, customers, the police, etc. In addition to touching on what the law states re robbery, the various types of robberies will be covered as part of contextualising the course to meet the our local situation.

At the end of the course, participants will be able to appreciate the role and importance of customer service and communication for the security sector, but more importantly, what he/she needs to do (or don’t do), to satisfy the customer/client in the best way possible.

ADDITIONAL INFO:

Thursday 21st February 2019  8:00am-5:30pm (8 contact hours)

CISPS Training Centre, 81-82, Montrose Main Road, Chaguanas.

 

 Certificate Awarded. Training by experienced and qualified Safety and Security Professional.

Contact us at 299-8635/36, 361-1024, 223-6999 or email us at info@caribbeansecurityinstitute.com

 

4 Security Management:Leadership Techniques for a Changing Environment Thu, 02 May 2019 Thu, 02 May 2019 1250 TTD

Investment: $1,250.00

COURSE DESCRIPTION: In many security companies or institutions with security departments, a very serious and real challenge confronts them – how to manage and lead in a changing environment.  The course also delves into team work and how to make it more effective and productive.

This course covers various strategies and techniques that can be adopted by both institutions and individuals to make the best transition possible. Many H.R. management issues as well as psychological interventions are tackled in the course to “smooth” the change process out. By having a knowledge and know-how to lead a successful team is key to professional development. This course also identifies characteristics of effective team building and determines the characteristics of effective leadership. 

The course will also teach techniques in which the manager or supervisor may be able to conceptualise and internalise their leadership role and harness the many years of experience  to the benefit of the individual and the organization as a whole. 

SCHEDULE 

Date: Thursday 2nd May, 2019

Venue: CISPS Training Centre - 81-82 Montrose Main Road, Chaguanas

Time: 8.00am - 5.30pm

Cost: $1,250

Training by qualified and experienced Professional

Certificate  Awarded

 

To Register, please call us at 223-6999, 299-8635, 299-8636 and 361-1024.

 

5 Security Risk Assessment Tue, 07 May 2019 Tue, 07 May 2019 1250 TTD Per Seat

Course Fee $1,250.00

COURSE DESCRIPTION: This course provides participants with a strong working knowledge of key instruments in determining security vulnerability and risks. For instance, participants will be trained to execute on-site examinations and analyses of an industrial plant, business, home or public or private institution to ascertain the current security status.

It identifies deficiencies or excesses, determine the protection needed and make recommendations to improve the current security situation. More specifically, participants will be taught to gather the following risk data:

• Geography and climate
• Size and configuration
• Social and political environment
• Internal activity
• Physical safeguards
• Fire and disaster
• Controls
• Indemnity

Importantly, the course instructs participants on the mechanisms to conduct such assessments to realize optimum customer satisfaction and safety.

ADDITIONAL INFO:

DATE: Tuesday 7th May  or Tuesday 14th May 2019

TIME: 8:00am-5:30pm.

VENUE: CISPS Training Centre, 81-82 Montrose Main Road, Chaguanas 

 
 Certificate Awarded.
Training by experienced and qualified Security Professional. 
 
 

To Register, call us at 223-6999, 299-8635, 399-8636, 361-1024  

 

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