ALL ONLINE COURSES ARE NOW $695!

COURSE DESCRIPTION: In all workplaces, there is conflict between employees, between employees and customers, and between employees and clients such as suppliers, business partners, etc. It is paramount that employees in organizations at all levels know how to effectively deal with such conflicts – not to fear it. As a result, this course will enable all participants to understand, appreciate and most importantly, practice the necessary tools in conflict management in various types of working environments. These conflict management techniques also has spill-over benefits in that participants can implement such enhanced behavioural modifications in their personal lifestyle to resolve conflicts at home, with friends, etc.

At the end of the course, participants will know how to use conflict in organizations when it occurs to produce positive results, improve performance, build stronger bonds, become innovative, etc. Powerful DOs and DONTS in conflict management will be shared so that participants will able to practice effective contemporary methods. In the literature, various writers have provided 4, 6, 8, 10, etc. steps in conflict management. This course will dissect all of these various steps and present simple “How to do” methods for organizations to implement without all of the fluff and stuff on conflict management. It will cut through the chase and present concisely and precisely what are key methods in conflict management that employees need to implement to address conflict when they arise.

ADDITIONAL INFO:

ONLINE TRAINING ONLY.

Certificate Awarded. Training by experienced and qualified Mediation Professional. 

DATE: July 10th - 13th July 2023

TIME: 

July 10^th-11th, 6:00-9:00pm, and Thursday 13^th, 6:00-8:00pm 

ONLINE COST:  $695!

 To register:

Email us at info@caribbeansecurityinstitute.com or call us at 223-6999 or 299-8635 

Course Fee $795

COURSE DESCRIPTION: A wide array of workplace violence activities takes place regularly. This course treats with these, for instance, they occur, (1) employee on employee, (2) employee on customer/client, (3) customer/client on customer/client, and (4) employer on employee. These occur in all types of industries and organizations, for example, retail, financial, manufacturing, energy, construction, security, sales, etc. And, among the many acts, they include wounding, shooting, domestic violence, threats, intimidation, disruptive behaviour, etc.

In this course, organizational policies to deal with workplace violence as well as methods to prevent (e.g., through proper threat assessment), manage and solve such occurrences will be a main focus.

Another integral component of this course is the investigation of such workplace violence. The necessary principles and techniques will be covered.

Organizations should adopt a proactive policy to deal with workplace violence as lives, limbs and property can be saved. When these occurrences take place, they also give organizations a bad reputation. And, an organization's reputation is one that should be cherished and projected in a positive way at all times.

SCHEDULE

Day- Saturday 24th February, 9am-5pm

In-Class Session

CISPS Training Centre -  81-82 Montrose Main Road, Chaguanas 

To Register, contact us at 223-6999, 299-8635, 299-8636, 361-1024

COURSE DESCRIPTION: This course addresses two very serious areas in security supervision, that is, identifying the need for various types of counselling interventions for employees who may be exhibiting particular social and psychological behaviours and attitudes that warrant redress. It will also empower persons to take preventative action where necessary. 

The security and public safety industry can be a very hectic and challenging one given its main area of business - crime, violence, burglaries, robberies, long hours of work, stressful working conditions, conflicts with co-workers, personal financial strain, etc. This scenario can negatively impact the physical and emotional well-being of persons, their job performance, the relationship with their families and friends, etc. If these issues are not identified and treated in a timely manner, they can escalate and have serious disastrous consequences.

The course will also expose participants on how to detect early signs through diagnostic testing and discuss the range of solutions that can be adopted to assist affected employees.

Unfortunately, at times, situations may warrant supervisors and/or managers in security and public safety organizations to initiate disciplinary action against staff for breaches they would have committed. This, of course, should be done after due process and in accordance to company policy (where there is one). But, is that company policy effective? Do staff repeatedly break company rules and why? Do staff find new ways to circumvent rules, how and why? How can you get disciplinary processes and disciplinary action to work positively for both company and staff? These critical issues will be covered in this course. Importantly, this course will assist companies in establishing disciplinary policies or enhancing those that already exist according to contemporary standards.

The course will also show how to blend appropriate reward systems with disciplinary protocols. It presents a wide range of disciplinary processes that is available for security and public safety officers. These include innovative options within verbal, written, directive, suspension, reduction in rank and dismissals categories. Key DOs and DONTS in disciplinary processes will be shared with all course participants to ensure that their organization improves its standards and get a more disciplined staff complement.

ADDITIONAL INFO:

ALL COURSES ARE CURRENTLY BEING DONE ONLINE.

Certificate Awarded. Training by experienced and qualified Security Management Professional.

DATES AND TIME:

November 15th & November 16th (6pm - 9pm)

November 17th (6pm-8pm)

2 Days - 8 contact hours

COST: $695

To register for this course, please call us at 299-8635/8636 or email us at info@caribbeansecurityinstitute.com. 

One of the burgeoning challenges that confront many security companies today is that of – how to adequately transition junior security ‘officers’ to security ‘supervisors’. In some instance, officers who wish to be promoted to supervisory levels or officers who have already been promoted are encumbering tremendous difficulty in making the paradigm shift.

The course focuses on coaching persons to “cope” with the new “supervisory” duties and responsibilities and to guide them in understanding the difference between operating in the mindset and at the level of a junior officer. The course will also teach techniques in which the “supervisor” may be able to conceptualise and internalise the new role of “supervisor” and harness the experience as an “officer” to the benefit of the officer individually and the organization as a whole.  

Training by Qualified professional. Certificate Awarded. 

To Register for this course: Email us at info@caribbeansecurityinstitute.com or call us at 223-6999 or 299-8636

 Dates: Feb 3, 5 & 6 2025

CostL $795

Supervisory Skills: Conflict Management & Dispute Resolution

???? CISPS Training Institute, 81-82 Montrose Main Rd, Chaguanas
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???? Date: Saturday, March 22 | ⏰ 9 AM - 5 PM | ???? $995

???? Learn essential conflict management and dispute resolution techniques for supervisors.
???? Handle workplace disputes effectively among staff and customers.
???? Gain scenario-based, practical training for real-world application.

???? (868) 223-6999 | ???? info@caribbeansecurityinstitute.com
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