Favourites Email

Past Courses

These are previous courses held by the CISPS. Training is available in these areas for companies who wish to do in-house training for a group of their members of staff. 

Course:
 
# Course Title Start Date Finish date Price
11 Conducting Security Surveys: Techniques for Data Collection & Analysis Thu, 26 March 2015 Thu, 26 March 2015 950 TTD Per Seat

Course Fee $950.00

COURSE DESCRIPTION: Need to get the right security and safety solutions for your company, residence or person? Then, you must conduct a security survey! This course engages you on the essential techniques in conducting security surveys for optimum results. Not only will this training delve into conceptual issues like what is a security survey, why and when it is used, but importantly, the critical steps/check list of the to-do things will be masterly covered with the ultimate aim being – how best can the security threats be assessed to determine the most workable solutions for my security needs. Another fundamental component of this professional development course is how can I analyse the information gathered to extract the most accurate findings and trends for the necessary security and safety interventions. In other words, how do I get all of this data work for my company or me?

This powerful, compact, 8-hour course is absolutely relevant for all personnel (officer and civilian) in the security and public safety industry. More so, anyone with responsibility for the protection of premises, persons, and assets – stands to gain tremendously with the training offered in this course as it equips them with the necessary tools for them to perform at the highest level. Don’t short-change your security needs by missing out on this training.

SCHEDULE

Thursday 26th March, 2015 8:00am-5:30pm (8 contact hours)

T&T Bureau of Standards, 1-2 Century Drive, Trincity Industrial Estate, Macoya.

REGISTER NOW

12 Conducting Workplace Investigations Wed, 18 January 2017 Wed, 18 January 2017 1 TTD Per Seat

Course Fee $1,050.00

COURSE DESCRIPTION: In all workplaces, incidents of all kinds occur that require effective investigations by quality trained personnel. Such investigations should be done according to the right principles and practices expected of such enquiries. Incidents may be non-criminal or criminal in nature – from simple to complex matters. This timely and cutting-edge course which is geared for all types of institutions teaches participants BOTH types of investigations.

Among other things, it will cover the various types of investigations, the range of techniques utilized in investigations and where each type is most suitable, the various requirements for a thorough investigation, and special issues such as interviewing, gathering of statements, dealing with witnesses, rights of persons, collection and preservation of various types of evidence, etc. In the end, the participant will be enriched with the necessary tools to conduct workplace investigations that can bring about a fair resolution to the matters before hand.

ADDITIONAL INFO: Certificate of Participation Awarded. Training by experienced investigations professional. 

SCHEDULE

Wednesday 18th January, 2017 8:00am-5:30pm (8 contact hours)

CISPS Training Center, 81-82, Montrose Main Road, Chaguanas.   

REGISTER NOW

13 Conducting Workplace Investigations - Intermediate  New'  Sale Wed, 24 May 2017 Wed, 24 May 2017 1250 TTD

$1,250

Conducting a proper investigation in your organisation is important. Witnesses must be questioned, situations have to be evaluated and an investigation must be started to ensure that all the facts and information are properly recorded. Through this course, participants will get an opportunity to get a better understanding about writing investigative reports, lines of an investigation and participating in an actual investigation.

ADDITIONAL INFORMATION

Wednesday, 24th May

8.00am - 5.30pm

CISPS Training Institute -  81-82 Montrose Main Road, Chaguanas

Cost: $1,250

Certificate of Participation awarded

Training by qualified and experienced professional

To register, call us at 229-8635, 299-8636, 361-1024, 223-6999

14 Conflict and Dispute Resolution for Supervisors Wed, 08 November 2017 Wed, 08 November 2017 1250 TTD Per Seat

Course Fee $1,250.00

COURSE DESCRIPTION: In all workplaces, there is conflict between employees, between employees and customers, and between employees and clients such as suppliers, business partners, etc. It is paramount that employees in organizations at all levels know how to effectively deal with such conflicts – not to fear it. As a result, this course will enable all participants to understand, appreciate and most importantly, practice the necessary tools in conflict management in various types of working environments. These conflict management techniques also has spill-over benefits in that participants can implement such enhanced behavioural modifications in their personal lifestyle to resolve conflicts at home, with friends, etc.

At the end of the course, participants will know how to use conflict in organizations when it occurs to produce positive results, improve performance, build stronger bonds, become innovative, etc. Powerful DOs and DONTS in conflict management will be shared so that participants will able to practice effective contemporary methods. In the literature, various writers have provided 4, 6, 8, 10, etc. steps in conflict management. This course will dissect all of these various steps and present simple “How to do” methods for organizations to implement without all of the fluff and stuff on conflict management. It will cut through the chase and present concisely and precisely what are key methods in conflict management that employees need to implement to address conflict when they arise.

ADDITIONAL INFO:

Certificate of Participation Awarded. Training by experienced and qualified Mediation Professional. 

Wednesday 8th November, 2017 8:00am-5:30pm (8 contact hours)

CISPS Training Centre, 81-82, Montrose Main Road, Chaguanas.  

To Register, please call 229-8635, 299-8636, 361-1024, 223-6999 

 

 

 

15 Criminal Law, Evidence and Criminal Procedures for Estate Constables and Security Personnel Wed, 21 October 2015 Wed, 21 October 2015 950 TTD Per Seat

Course Fee $950.00

COURSE DESCRIPTION:This course firstly contextualizes evidence and criminal procedures as an integral part of the entire criminal justice system. It then familiarizes participants with the fundamentals of criminal evidence as it pertains to the legal presentations of evidence in a criminal trial, and with the role of legal counsel.

Further, critical constitutional issues are examined that involve a variety of evidence from hearsay to physical evidence. Trial procedures such as expert witness testimony, police testimony and testimonial privileges are analysed.

SCHEDULE

Wednesday 21st October 2015 8:00am-5:30pm (8 contact hours)

T&T Bureau of Standards, 1-2 Century Drive, Trincity Industrial Estate, Macoya.

REGISTER NOW

Level: Default
16 Crisis and Emergency Management/Business Continuity Tue, 14 March 2017 Wed, 15 March 2017 1950 TTD Per Seat

 

Course Fee $1,950.00

COURSE DESCRIPTION: 

THIS IS A TWO DAY COURSE

Many institutions face a wide range and number of crises and emergencies which can have high costs – financial, human, customer relations and public image - which can be detrimental.

Crises and emergencies can be small or large, within a department or organisation-wide, with few or many people, within organization or with external persons, physical or non-physical. The key is to have an appropriate and effective crisis and emergency management system fully in place which will include both preventative and responsive strategies.  As well, what happens after a crisis affects the organisation? Organisations should have an appropriate business continuity plan so that when crises or emergencies occur, the operations of the organisation are not adversersely affected and kept running close to pre-defined levels.

In this timely and fundamental training programme, all persons will be empowered with the necessary tools to affect this integral component for all organizations.

Among the many issues to be tackled are:

  • Types, nature and intricacies of crises and emergencies
  • Steps in developing and rolling out a Crisis and Emergency Plan.
  • Examples of Crisis and Emergency Plans – so you will see first hand what can work for your organization
  • Components of Business continuity models

 

ADDITIONAL INFO:

Certificate of Participation Awarded. Training by experienced and qualified Emergency Management Professional.

This is a two day course - Tuesday 14th March and Wednesday 15th March, 2017  8:00am-5:30pm (16 contact hours)

CISPS Training Center, 81-82, Montrose Main Road, Chaguanas.

 

TO REGISTER, CALL US AT 223-8635, 223-8636, 361-1024, 223-6999

 

 

 

17 Crisis Communications and Emergency Planning  New'  Sale Wed, 17 May 2017 Thu, 18 May 2017 2000 TTD Per Seat

Cost: $2,000

Risks are a part of our everyday business lives. Understanding the elements of Crisis Management and Communication are crucial to adapting and responding appropriately. This two day course emphasises teaching useful strategies and techniques for analysing situations and making important decisions within limited time periods, information required for plans and resources to manage within teams.

Some of the topics to be covered include:

  • Understanding common features of a crisis
  • Know the Crisis Management Process
  • Understand the components of a crisis communications plan

Date:         Wednesday May 17th and Thursday May 18th, 2017
Time:         8.00am - 5.30pm
Venue:       CISPS, 81-82 Montrose Main Road, Chaguanas

                                     

Certificate of Participation awarded

Training by qualified and experienced Crisis Management Professional

 

To register for this course, call us at 299-8635, 299-8636, 361-1024 or 223-6999.

 

 

18 Crowd Control Management and Procedures- Fetes, Sports and More! Wed, 04 December 2013 Wed, 04 December 2013 900 TTD Per Seat

Course Fee $900.00

COURSE DESCRIPTION: A crowd is usually a large number of people gathered together without orderly arrangement. As such, there is a high likelihood that disorder can prevail and the need will arise for police or security action for the maintenance of order. The course will focus on the causes of crowd formations, the different types of crowds, methods used to control potentially dangerous crowds, planning considerations and riot control force deployment procedures.

SCHEDULE (8 contact hours)

Wednesday 4th December, 8:00am-5:30pm

Bon Accord Conference Room, T&T Bureau of Standards, 1-2 Century Drive, Trincity Industrial Estate, Macoya.

REGISTER NOW

19 Customer Service and Communication Skills for Security and Public Safety Officers Tue, 14 July 2015 Tue, 14 July 2015 950 TTD Per Seat

Course Fee $950.00

COURSE DESCRIPTION: This course will examine two areas that are of critical importance for security officers – public relations/customer service and communication skills. These are areas that have direct impact on the success of the organizations in which security officers operate in. Failing to adhere to the main principles and practices of top quality public relations/customer service and excellent communication skills can lead to the detriment of organizations in terms of their customer-satisfaction levels. Normally, a security officer is the first person that a customer may meet when entering an organization. And, first impressions last! Therefore, this front-face to an organization must get it right – at all times.

The course will commence with the essential roles of public relations/customer service and communication for the security officer. Then, it will go deeper into the various elements of both areas. The dos and don’ts of customer service and communication will be tackled as well. Also, oral and written communication skills will be covered together with issues like non-verbal communication which includes issues like body language, physical appearance, etiquette, care for elderly or physically-challenged entering your organization, etc. With regard to oral/verbal communication skills, issues like tone, language, etc. will be covered.

Security officers are responsible for order in organizations like ensuring customers form lines, take a number, etc. This is a very “public” function that they engage in and must exercise this in a fair and efficient manner. Also, the deportment of security officers while on duty is another issue that will be tackled as it has severe implications.

At the end of the course, participants will be able to appreciate the role and importance of public relations/customer service and communication for the security sector, but more importantly, what he/she needs to do (or don’t do), to satisfy the customer/client in the best way possible.

ADDITIONAL INFO:

Certificate of Participation Awarded. Training by experienced and qualified Security Professional.

Thursday 14th July, 2016 8:00am-5:30pm (8 contact hours)

CISPS Training Center, 81-82, Montrose Main Road, Chaguanas.

 

REGISTER NOW

20 Customer Service Techniques - Getting it right Thu, 10 November 2016 Thu, 10 November 2016 900 TTD Per Seat

Course Fee: $950

COURSE DESCRIPTION: Customer Service is one main facet of any organisation. How well you respond to a client can determine whether they would continue to do business with you or your organisation. All organisations should strive to provide excellent customer service to their customers to ensure they return. In Trinidad and Tobago, many organisations lack this imperative part of business relations and can lose out on future business endeavours.

This one day training will empower participants to:

Communicate effectively with the public

Be senstitive to their level of interpersonal skills and behaviours and commit themselves to a program of personal action for change

Be capable of responding efficiently to customers' needs

Have the knowledge and skills to enhance their internal and organisational relationships.

SCHEDULE (8 contact hours)

DATE: Thursday 10th November, 2016

Time: 8.00am - 5.30pm

Cost: $950 per participant

 

Training by Experienced and Qualified Professional

Certificate of Participation Awarded

 

Registration and Payment Deadline: Friday 4th November.

REGISTER NOW

Page 2 of 8

Newsletter

Ensure that you get the latest updates on courses and promotions!

Contact Us

Contact us to find out more information on the educational offerings of the Caribbean Institute for Security and Public Safety.

  • Telephone: (868) 223-6999

Connect With Us

We're on Social Networks. Follow us and keep in touch.

Courses