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Cybercrime: Minimising Its Hit on Your Organization and You
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Thu, 03 March 2016 |
Thu, 03 March 2016 |
950 TTD Per Seat |
Course Fee $950.00
COURSE DESCRIPTION: Don’t be fooled to feel that your company and you are being spared from being victims of cybercrime. Cybercrime is a vastly growing type of crime that is costing companies, countries and ordinary individuals billions of dollars annually and is affecting everyone of us in some way or the other. With the rapid growth and easy availability of computers and related technology, the environment is ripe for occurrences of cybercrimes. This course will cover exactly what is cybercrime, its varieties, and what does it mean for companies, countries and individuals in terms of loss of privacy, financial losses, identity theft, espionage, etc. Importantly, a heavy emphasis of this course will be placed on exposing participants to the many techniques that can be used in identifying the occurrence of cybercrimes in their corporate and personal lives. Further, participants will also be exposed to the relevant legislative arrangements in Trinidad and Tobago to identify, deal with, and protect persons and organizations from such incidents. Key emphasis will be placed on the preventative and responsive aspects to such crimes. In other words, what can a company, country and ordinary citizen do. Critical DOs and DONTs will be covered. We cannot exist in a world without the use of computers, technology and such communications. We therefore have to insulate and protect our organizations and selves from such attacks. This empowering course does just that.
ADDITIONAL INFO: Certificate of Participation Awarded. Training by experienced anti-cybercrime professional.
SCHEDULE
Thursday 3rd March, 2016 8:00am-5:30pm (8 contact hours)
CISPS Training Center, 81-82, Montrose Main Road, Chaguanas.
REGISTER NOW |
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22 |
Dealing with Abusive Customers: Training for Front-line Staff
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Tue, 25 March 2014 |
Tue, 25 March 2014 |
1000 TTD Per Seat |
Course Fee $1,000.00
COURSE DESCRIPTION: One of the most essential category of staff members in any organization is its Front-Line Staff personnel. They are the face of any organization as they deal with customers practically on a daily basis. And, this is for organizations that offer both goods and/or services, operate in a physical building and on the streets conducting sales, done in person or over the phone.
Most times front-line staff will encounter “normal” customers. But, at times, they experience the wrath and abuse by customers which may include verbal, psychological and even physical abuse which can cause public embarrassment and suffering. It also paints the organization in a negative light. How can these incidents be prevented? How should such front-line staff respond to such abuse when it takes place? What should such staff avoid doing? How do you maintain professionalism and work towards a resolution?
These are some of the key issues that will be covered in this course as it prepares front-line staff for any eventuality of the range of abuses that may come their way from customers. Many practical solutions to the Trinidad and Tobago context will be delivered in this course.
SCHEDULE
Day- Tuesday 25th March, 2014 8:00am-5:30pm (8 contact hours)
T&T Bureau of Standards, 1-2 Century Drive, Trincity Industrial Estate, Macoya.
REGISTER NOW |
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23 |
Dealing with Difficult Situations
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Wed, 19 July 2017 |
Wed, 19 July 2017 |
1250 TTD |
$1,250
Most persons have been faced with a difficult situation in their life - be it with a friend, a colleague, a supervisor and someone else. Many times, most persons do not know how to address these situations and may react much differently than they would prefer. Through this course, gain a better understanding of how to deal with this when presented with these types of situation. Understand that having these types of crucial conversations need not be as difficult as you expect.
Through this conversation, gain an understanding of:
- Emotional Intelligence
- How to respond appropriately in various situations
- How to diffuse situations and obtain objectives
Additional Information
DATE: Wednesday 19th July, 2017
TIME: 8am - 5.30pm
VENUE: CISPS Training Centre, 81-82 Montrose Main Road, Chaguanas
COST: $1,250
Certificate of Participation Awarded
Training by Experienced and Qualified Professional
Registration and Payment Deadline: Thursday 13th July, 2017
To Register for this course, call us at 223-6999, 299-8635, 299-8636, 361-1024 |
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24 |
Dealing with Robberies in Service Environments
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Thu, 18 July 2019 |
Thu, 18 July 2019 |
1250 TTD Per Seat |
Investment: $1250.00
COURSE DESCRIPTION: A robbery not only brings business financial losses in cash or commodities, it can also lead to injury and even death. Robberies can also generate psychological sufferings of victims. It is of utmost importance that businesses place significant emphasis on training their front-line staff on how to deal with robberies as they are often the first to come face-to-face with such criminals.
This course, among other things, will tackle the various methods of Robbery Prevention that can be best utilized in Trinidad and Tobago’s society and for a variety of business operations – small, medium and large sizes. It will delve into how should such front-line staff Profile robbers/bandits that may attack their establishment. Critically, also, the course will cover what front-line staff should do during the robbery itself. What to do after a robbery will also constitute part of this course, for example, with regard to other staff, customers, the police, etc. In addition to touching on what the law states re robbery, the various types of robberies will be covered as part of contextualising the course to meet the our local situation.
At the end of the course, participants will be able to appreciate the role and importance of customer service and communication for the security sector, but more importantly, what he/she needs to do (or don’t do), to satisfy the customer/client in the best way possible.
ADDITIONAL INFO:
Thursday 18th July 2019 8:00am-5:30pm (8 contact hours)
CISPS Training Centre, 81-82, Montrose Main Road, Chaguanas.
Certificate Awarded. Training by experienced and qualified Safety and Security Professional.
Contact us at 299-8635/36, 361-1024, 223-6999 or email us at info@caribbeansecurityinstitute.com
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25 |
Dealing with Workplace Violence
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Fri, 12 July 2019 |
Fri, 12 July 2019 |
1250 TTD Per Seat |
Course Fee $1,250.00
COURSE DESCRIPTION: A wide array of workplace violence activities takes place regularly. This course treats with these, for instance, they occur, (1) employee on employee, (2) employee on customer/client, (3) customer/client on customer/client, and (4) employer on employee. These occur in all types of industries and organizations, for example, retail, financial, manufacturing, energy, construction, security, sales, etc. And, among the many acts, they include wounding, shooting, domestic violence, threats, intimidation, disruptive behaviour, etc. In this course, organizational policies to deal with workplace violence as well as methods to prevent (e.g., through proper threat assessment), manage and solve such occurrences will be a main focus. Another integral component of this course is the investigation of such workplace violence. The necessary principles and techniques will be covered. Organizations should adopt a proactive policy to deal with workplace violence as lives, limbs and property can be saved. When these occurrences take place, they also give organizations a bad reputation. And, an organization's reputation is one that should be cherished and projected in a positive way at all times.
SCHEDULE
Day- Friday 12th July, 2019 - 8:00am-5:30pm (8 contact hours)
CISPS Training Centre - 81-82 Montrose Main Road, Chaguanas
To Register, contact us at 223-6999, 299-8635, 299-8636, 361-1024
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26 |
Defensive Driving Training
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Sat, 07 December 2019 |
Sat, 07 December 2019 |
500 TTD |
Investment: $500.00
Defensive driving is an acquired skill. Many accidents can be avoided if drivers knew how to drive safer and avoid taking unnecessary risks. While many of us believe that we are good drivers, being a defensive driver opens our mind to the type of dangers on the road and how we can be more aware of other influences that can affect a drivers ability. This course is more based on the ethics and doctrines that guide defensive driving and what individuals can do to become more aware and better driviers.
Some of the topics to be covered include:
- Understanding risks on the road
- Safe passage maneuvers
- Becoming an aware driver
Saturday 7th December, 2019
CISPS Training Centre - 81-82 Montrose Main Road, Chaguanas
8.00am - 5.30pm
Cost: $500
Certificate of Participation Awarded
Training conducted by a qualified and experienced professional
To register, call us at 299-8635, 299-8636, 361-1024 or 223-6999
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27 |
Developing & Implementing a Fleet Safety Plan for Companies
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Mon, 14 July 2014 |
Mon, 14 July 2014 |
600 TTD Per Seat |
Course Fee $1,000.00
COURSE DESCRIPTION: This course deals with the essential elements in the (a) design and (b) implementation of an effective and efficient Fleet Safety Plan for companies. It goes through in a step-by-step manner the various procedures that ought to be followed in the design stage. Pertinent illustrations and examples will be presented in the training session whereby key components of any Fleet Safety Plan will be discussed. Further, practical exercises will be conducted as to the development of such plans. The second segment of this training involves the implementation of the plan. Major implementation challenges and their solutions will be covered in this course.
Some of the issues to be covered in the course include:
- Policy on motor vehicle safety
- The organization, its officers (e.g., management, supervisors, operators) and responsibilities
- Vehicle use
- Selection of drivers
- Reporting of accidents, incidents, and their analyses
- Vehicle selection, inspection, maintenance
- Driver training
- Driver safety regulations
- Various agreements such as vehicle assignment
- Vehicle inspection reports
- Types of accidents
- Guidelines for preventable and non-preventable accidents
- Contributing factors to accidents
SCHEDULE
Day- Monday 14th July, 2014 8:00am-12:00pm (4 contact hours)
T&T Bureau of Standards, 1-2 Century Drive, Trincity Industrial Estate, Macoya.
REGISTER NOW |
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28 |
Developing a Pandemic Policy
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Tue, 08 September 2020 |
Sat, 12 September 2020 |
450 TTD |
All Online Courses cost $450!
In reality, not many if any organization could have predicted a pandemic would affect the way business was conducted. Many organizations would have responded with several safety measures not previously prepared for in such an occurrence. However, many institutions should have in place appropriate provisions and a fitting management response plan.
This course provides all of the principles and techniques required to develop and implement Pandemic policies and management response plans for a range of industries. For organizations that may already have such policies and plans, the course will offer ways to strengthen such documentations, and importantly, the implementation of such. They will be done against the various legislations and regulations applicable to Trinidad and Tobago and from international best practices
Additional Info.
Date and Time: September 8 (6pm-8pm), 10 (6pm-9pm) and 12th (9am - 12 noon)
Cost: $450
Certificate awarded. Training by experienced and qualified Occupational Health and Safety Professional.
To Register: Call 223-6999, 299-8635, 299-8636 or email us at info@caribbeansecurityinstitute.com |
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29 |
Developing and Implementing an OSH Policy
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Thu, 16 April 2020 |
Thu, 16 April 2020 |
1500 TTD Per Seat |
Course Fee: $1,500
COURSE DESCRIPTION: Many institutions, by law, need to have in place appropriate Occupational Safety and Health (OSH) provisions. Alongside this, will be a fitting management response plan. This course provides all of the principles and techniques required to develop and implement OSH policies and management response plans for a range of industries, for example, manufacturing, industrial, construction, retail, service, etc. For those organisations that already have such policies and plans, the course will offer ways to strengthen such documentations, and importantly, the implementation of such. This will be done against the various legislations and regulations applicable to Trinidad and Tobago. Furthermore, international best practices will be examined to guide the development and implementation of such policies and plans in this course. And, examples of good OSH policies and management response plans will be provided. The course will also identify the various challenges in developing and implementing OSH policies and management response plans, but importantly, it will propose various solutions that can be adopted to resolve such challenges. An integral component of the course is the provision of mechanisms to make your OSH policies and management response plans more effective. Participants will be exposed to contemporary OSH and management response issues so that their organizations can be better prepared for upcoming challenges.
ADDITIONAL INFO:
Certificate of Participation Awarded. Training by experienced and qualified Occupational Health and Safety Professional.
Thursday 16th April, 2020; 8:00am-5:30pm (8 contact hours)
CISPS Training Centre - 81-82, Montrose Main Road, Chaguanas.
To Register: Call 223-6999, 299-8635, 299-8636 or email us at info@caribbeansecurityinstitute.com
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30 |
Disaster Awareness and Preparedness
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Thu, 05 October 2017 |
Thu, 05 October 2017 |
1250 TTD Per Seat |
Course Fee: $1,250
Understanding the elements of Disaster Awareness is crucial to adapting and responding appropriately when faced with managing an unplanned or unexpected situation. It is importnt to have an understanding of Disaster Preparedness Management. This can be achieved by adopting a management philosophy that includes prevention of potential crises.
At the end of this course, participants would be able to:
- Understand what is considered a disaster and its common features
- Know the life cycle of an Incident or crisis
- Know the Disaster Management Process
- Know the importance of a Disaster Preparedness Plan
ADDITIONAL INFORMATION
DATE: Thursday 5th October
TIME: 8.00AM - 5.30PM
VENUE: CISPS Training Centre, 81-82 Montrose Main Road, Chaguanas
COST: $1,250
Certificate of Participation Awarded. Training by an Experienced and Qualified Professional
To register, you can call us at 299-8635, 299-8636, 361-1024 or 223-6999 |
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