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Past Courses

These are previous courses held by the CISPS. Training is available in these areas for companies who wish to do in-house training for a group of their members of staff. 

Course:
 
# Course Title Start Date Finish date Price
21 Cybercrime: Minimising Its Hit on Your Organization and You Wed, 11 October 2017 Wed, 11 October 2017 1250 TTD Per Seat

Course Fee $1,250.00

COURSE DESCRIPTION: Don’t be fooled to feel that you and your company are being spared from being victims of cybercrime. Cybercrime is a vastly growing type of crime that is costing ordinary individuals, companies and countries billions of dollars annually and is affecting everyone of us in some way or the other. With the rapid growth and easy availability of computers and related technology like smart phones, the environment is ripe for occurrences of cybercrimes.

This course will cover exactly what is cybercrime, its varieties, and what does it mean for individuals, companies and countries in terms of loss of privacy, financial losses, identity theft, espionage, etc.

Importantly, the course will expose participants on the many techniques that they can use in identifying the occurrence of cybercrimes in their personal as well as work-related lives.

Further, participants will uncover the relevant legislative arrangements in Trinidad and Tobago to identify, deal with, and protect persons and organizations from such incidents. Key emphasis will be placed on what to do to prevent and respond to such crimes if they occur. In other words, what can an ordinary citizen, a company do, a government agency or ministry do? In other words, key DOs and DONTs to follow.

We cannot exist in a world without the use of computers, technology and such communications. We therefore have to insulate and protect ourselves and organizations from such attacks. This empowering course does just that.

SCHEDULE

Day- Wednesday 11th October, 2017 8:00am-5:30pm (8 contact hours)

CISPS Training Centre -  81-82 Montrose Main Road, Chaguanas

 

To Register, please call us at 223-6999, 299-8635, 299-8636, 361-1024

 

22 Cybercrime: Minimising Its Hit on Your Organization and You Thu, 03 March 2016 Thu, 03 March 2016 950 TTD Per Seat

Course Fee $950.00

COURSE DESCRIPTION: Don’t be fooled to feel that your company and you are being spared from being victims of cybercrime. Cybercrime is a vastly growing type of crime that is costing companies, countries and ordinary individuals billions of dollars annually and is affecting everyone of us in some way or the other. With the rapid growth and easy availability of computers and related technology, the environment is ripe for occurrences of cybercrimes.

This course will cover exactly what is cybercrime, its varieties, and what does it mean for companies, countries and individuals in terms of loss of privacy, financial losses, identity theft, espionage, etc.
Importantly, a heavy emphasis of this course will be placed on exposing participants to the many techniques that can be used in identifying the occurrence of cybercrimes in their corporate and personal lives.
Further, participants will also be exposed to the relevant legislative arrangements in Trinidad and Tobago to identify, deal with, and protect persons and organizations from such incidents.

Key emphasis will be placed on the preventative and responsive aspects to such crimes. In other words, what can a company, country and ordinary citizen do. Critical DOs and DONTs will be covered.

We cannot exist in a world without the use of computers, technology and such communications. We therefore have to insulate and protect our organizations and selves from such attacks. This empowering course does just that.

 

ADDITIONAL INFO: Certificate of Participation Awarded. Training by experienced anti-cybercrime professional. 

SCHEDULE

Thursday 3rd March, 2016 8:00am-5:30pm (8 contact hours)

CISPS Training Center, 81-82, Montrose Main Road, Chaguanas.

REGISTER NOW

23 Dealing with Abusive Customers: Training for Front-line Staff Tue, 25 March 2014 Tue, 25 March 2014 1000 TTD Per Seat

Course Fee $1,000.00

COURSE DESCRIPTION: One of the most essential category of staff members in any organization is its Front-Line Staff personnel. They are the face of any organization as they deal with customers practically on a daily basis. And, this is for organizations that offer both goods and/or services, operate in a physical building and on the streets conducting sales, done in person or over the phone.

Most times front-line staff will encounter “normal” customers. But, at times, they experience the wrath and abuse by customers which may include verbal, psychological and even physical abuse which can cause public embarrassment and suffering. It also paints the organization in a negative light. How can these incidents be prevented? How should such front-line staff respond to such abuse when it takes place? What should such staff avoid doing? How do you maintain professionalism and work towards a resolution?

These are some of the key issues that will be covered in this course as it prepares front-line staff for any eventuality of the range of abuses that may come their way from customers. Many practical solutions to the Trinidad and Tobago context will be delivered in this course.

SCHEDULE

Day- Tuesday 25th March, 2014 8:00am-5:30pm (8 contact hours)

T&T Bureau of Standards, 1-2 Century Drive, Trincity Industrial Estate, Macoya.

REGISTER NOW

24 Dealing with Difficult Situations Wed, 19 July 2017 Wed, 19 July 2017 1250 TTD

$1,250

 

Most persons have been faced with a difficult situation in their life -  be it with a friend, a colleague, a supervisor and someone else. Many times, most persons do not know how to address these situations and may react much differently than they would prefer. Through this course, gain a better understanding of how to deal with this when presented with these types of situation. Understand that having these types of crucial conversations need not be as difficult as you expect.

Through this conversation, gain an understanding of:

  • Emotional Intelligence
  • How to respond appropriately in various situations
  • How to diffuse situations and obtain objectives

Additional Information

DATE:   Wednesday 19th July, 2017

TIME:  8am - 5.30pm

VENUE: CISPS Training Centre, 81-82 Montrose Main Road, Chaguanas

COST:  $1,250

Certificate of Participation Awarded

Training by Experienced and Qualified Professional

Registration and Payment Deadline: Thursday 13th July, 2017

 

To Register for this course, call us at 223-6999, 299-8635, 299-8636, 361-1024

25 Dealing with Robberies in Service Environments Tue, 16 August 2016 Tue, 16 August 2016 1000 TTD Per Seat

Course Fee $950.00

COURSE DESCRIPTION: A robbery not only brings business financial losses in cash or commodities, it can also lead to injury and even death. Robberies can also generate psychological sufferings of victims. It is of utmost importance that businesses place significant emphasis on training their front-line staff on how to deal with robberies as they are often the first to come face-to-face with such criminals.

This course, among other things, will tackle the various methods of Robbery Prevention that can be best utilized in Trinidad and Tobago’s society and for a variety of business operations – small, medium and large sizes. It will delve into how should such front-line staff Profile robbers/bandits that may attack their establishment. Critically, also, the course will cover what front-line staff should do during the robbery itself. What to do after a robbery will also constitute part of this course, for example, with regard to other staff, customers, the police, etc. In addition to touching on what the law states re robbery, the various types of robberies will be covered as part of contextualising the course to meet the our local situation.

At the end of the course, participants will be able to appreciate the role and importance of customer service and communication for the security sector, but more importantly, what he/she needs to do (or don’t do), to satisfy the customer/client in the best way possible.

ADDITIONAL INFO:

Certificate of Participation Awarded. Training by experienced and qualified Safety and Security Professional.

Tuesday 16th August, 2016 8:00am-5:30pm (8 contact hours)

CISPS Training Center, 81-82, Montrose Main Road, Chaguanas.

REGISTER NOW

26 Dealing with Workplace Violence Thu, 07 September 2017 Thu, 07 September 2017 1250 TTD Per Seat

Course Fee $1,250.00

COURSE DESCRIPTION: A wide array of workplace violence activities takes place regularly. This course treats with these, for instance, they occur, (1) employee on employee, (2) employee on customer/client, (3) customer/client on customer/client, and (4) employer on employee. These occur in all types of industries and organizations, for example, retail, financial, manufacturing, energy, construction, security, sales, etc. And, among the many acts, they include wounding, shooting, domestic violence, threats, intimidation, disruptive behaviour, etc.

In this course, organizational policies to deal with workplace violence as well as methods to prevent (e.g., through proper threat assessment), manage and solve such occurrences will be a main focus.

Another integral component of this course is the investigation of such workplace violence. The necessary principles and techniques will be covered.

Organizations should adopt a proactive policy to deal with workplace violence as lives, limbs and property can be saved. When these occurrences take place, they also give organizations a bad reputation. And, an organization's reputation is one that should be cherished and projected in a positive way at all times.

SCHEDULE

Day- Thursday 7th September, 2017 8:00am-5:30pm (8 contact hours)

CISPS Training Centre -  81-82 Montrose Main Road, Chaguanas 

 

To Register, contact us at 223-6999, 299-8635, 299-8636, 361-1024

 

27 Developing & Implementing a Fleet Safety Plan for Companies Mon, 14 July 2014 Mon, 14 July 2014 600 TTD Per Seat

Course Fee $1,000.00

COURSE DESCRIPTION: This course deals with the essential elements in the (a) design and (b) implementation of an effective and efficient Fleet Safety Plan for companies. It goes through in a step-by-step manner the various procedures that ought to be followed in the design stage. Pertinent illustrations and examples will be presented in the training session whereby key components of any Fleet Safety Plan will be discussed. Further, practical exercises will be conducted as to the development of such plans. The second segment of this training involves the implementation of the plan. Major implementation challenges and their solutions will be covered in this course.

Some of the issues to be covered in the course include:

  1. Policy on motor vehicle safety
  2.  The organization, its officers (e.g., management, supervisors, operators) and responsibilities
  3. Vehicle use
  4. Selection of drivers
  5. Reporting of accidents, incidents, and their analyses
  6. Vehicle selection, inspection, maintenance
  7. Driver training
  8. Driver safety regulations
  9. Various agreements such as vehicle assignment
  10. Vehicle inspection reports
  11. Types of accidents
  12. Guidelines for preventable and non-preventable accidents
  13. Contributing factors to accidents

SCHEDULE

Day- Monday 14th July, 2014 8:00am-12:00pm (4 contact hours)

T&T Bureau of Standards, 1-2 Century Drive, Trincity Industrial Estate, Macoya.

REGISTER NOW

28 Developing an OSH Policy Wed, 20 September 2017 Wed, 20 September 2017 1250 TTD Per Seat

Course Fee: $1,250

COURSE DESCRIPTION: Many institutions, by law, need to have in place appropriate Occupational Safety and Health (OSH) provisions. Alongside this, will be a fitting management response plan. This course provides all of the principles and techniques required to develop and implement OSH policies and management response plans for a range of industries, for example, manufacturing, industrial, construction, retail, service, etc. For those organisations that already have such policies and plans, the course will offer ways to strengthen such documentations, and importantly, the implementation of such. This will be done against the various legislations and regulations applicable to Trinidad and Tobago.

Furthermore, international best practices will be examined to guide the development and implementation of such policies and plans in this course. And, examples of good OSH policies and management response plans will be provided.

The course will also identify the various challenges in developing and implementing OSH policies and management response plans, but importantly, it will propose various solutions that can be adopted to resolve such challenges. An integral component of the course is the provision of mechanisms to make your OSH policies and management response plans more effective. Participants will be exposed to contemporary OSH and management response issues so that their organizations can be better prepared for upcoming challenges.

ADDITIONAL INFO: 

Certificate of Participation Awarded. Training by experienced and qualified Occupational Health and Safety Professional. 

Wednesday 20th September, 2017 8:00am-5:30pm (8 contact hours) 

CISPS Training Centre - 81-82, Montrose Main Road, Chaguanas.   

To Register: Call 223-6999, 299-8635, 299-8636, 361-1024

 

Capacity: 30 of 30
29 Disaster Awareness and Preparedness Thu, 05 October 2017 Thu, 05 October 2017 1250 TTD Per Seat

Course Fee: $1,250

 

Understanding the elements of Disaster Awareness is crucial to adapting and responding appropriately when faced with managing an unplanned or unexpected situation. It is importnt to have an understanding of Disaster Preparedness Management. This can be achieved by adopting a management philosophy that includes prevention of potential crises.

At the end of this course, participants would be able to:

  • Understand what is considered a disaster and its common features
  • Know the life cycle of an Incident or crisis
  • Know the Disaster Management Process
  • Know the importance of a Disaster Preparedness Plan

ADDITIONAL INFORMATION

DATE: Thursday 5th October

TIME: 8.00AM - 5.30PM

VENUE: CISPS Training Centre, 81-82 Montrose Main Road, Chaguanas

COST: $1,250

Certificate of Participation Awarded. Training by an Experienced and Qualified Professional

To register, you can call us at 299-8635, 299-8636, 361-1024 or 223-6999

30 Electronic Security Technology  New'  Sale Sat, 01 July 2017 Sat, 01 July 2017 1250 TTD Per Seat

COST: $1,250

Through this course, participants would be able to identify the most efficient and effective electronic security devices best suited to provide protection in any situation. It will also provide a key understanding of detection intelligence devices and how persons can now combine two or more technologies. Some of the topics to be covered include:

  • Physical Security implications of deploying electronic security systems
  • Electronic concept of operation for security systems
  • Basic system design - burglar alarm, access control, fire alarm, CCTV, Gate and barrier systems

 

ADDITIONAL INFORMATION

DATE: Saturday 1st July, 2017

TIME: 8AM - 5.30PM

VENUE: CISPS Training Room -  81-82 Montrose Main Road, Chaguanas

COST: $1,250

REGISTRATION DEADLINE: 23rd June, 2017

Certificate of Participation Awarded. Training by qualified and experienced security professional.

 

To Register, contact us at 223-6999, 361-1024, 299-8636, 299-8635

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