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Past Courses

These are previous courses held by the CISPS. Training is available in these areas for companies who wish to do in-house training for a group of their members of staff. 

Course:
 
# Course Title Start Date Finish date Price
51 Salesperson Security Training Thu, 22 May 2014 Thu, 22 May 2014 600 TTD Per Seat

Course Fee $600.00

COURSE DESCRIPTION: For all businesses, sales is the fundamental and most essential aspect of operations. Sales are conducted in a variety of ways. However, many businesses employ salespersons both at the business establishment itself as well as those that “hit the streets” throughout Trinidad and Tobago depending on the product being sold. This will include sale of both goods and services. Salespersons often use their private motor vehicle, company vehicle, public transport, walk, etc. to do such trade.

In Trinidad and Tobago in recent times, there has been an increase in the number of incidents in which salespersons have been attacked, robbed, assaulted and even killed while conducting their sales.

This life-saving course presents to participants the full range of security risks that salespersons face on a daily basis as they go about their daily routines. It also discusses some of the most contemporary ways in which salespersons are being targeted and attacked. The courses delves heavily into the multiplicity of DOs and DONTs that all salespersons should know and follow to protect first themselves and then the goods and services under their possession. Essentially, it tackles what to do before, during, and after a security threat or actual incident in conducting sales. The course demonstrates the wide range of personal as well as organizational interventions that can be adopted.

This course can assist salespersons from becoming a victim of crime by protecting person and property. Both employers and employees owe it to themselves to know what are the most effective ways to deal with attacks on salespersons. No amount of compensation can bring back your life or solve your injuries after the fact.

SCHEDULE

Day- Thursday 22nd May, 2014 8:00am-12:00pm (4 contact hours)

T&T Bureau of Standards, 1-2 Century Drive, Trincity Industrial Estate, Macoya.

REGISTER NOW

52 Securing the Warehouse: Systems and Procedures Thu, 06 February 2014 Thu, 06 February 2014 1000 TTD Per Seat

Course Fee $1,000.00

COURSE DESCRIPTION: As warehouses and their contents are vital physical assets of companies, all steps must be instituted to ensure their safety. This course tackles firsthand what are the various security risks and threats that frequent warehouses be they internal and external vulnerabilities. These may include but are not limited to pilferage, theft and trespasses. Warehouses are also manned and operated by people who also need a level of protection. This will be addressed.

Further, the course delves heavily into the various strategies and techniques to prevent and manage such threats. This will include traditional, technological and management-related solutions. Given that warehouses can be used to store a wide variety of items, security solutions may have to be adapted. This will be addressed in this course also.

Importantly, the course will treat with pertinent issues such as design and layout solutions as other key security solutions as well as protocol issues to be adopted in management systems. The role of evidence and information for prosecution and staff education will also form critical components of this course.

SCHEDULE

Day- Thursday 6th February, 2014 8:00am-5:30pm (8 contact hours)

T&T Bureau of Standards, 1-2 Century Drive, Trincity Industrial Estate, Macoya.

REGISTER NOW

53 Security & Human Resource: Addressing Absenteeism and Unpunctuality in the Workplace Wed, 04 June 2014 Wed, 04 June 2014 1000 TTD Per Seat

Course Fee $1,000.00

COURSE DESCRIPTION: Too often, managers, supervisors and human resource personnel have to deal with the troubling issues of employee absenteeism and lateness. This not only negatively affects the performance of organizations, but also hampers the day-to-day operations and puts additional stress on others “to take up the slack.” Therefore, it is essential that efforts are made to truly understand the underlying causes of these problems, and of course, to address them. This course tackles such issues as it makes sterling recommendations to “nip it in the bud” also.

Notably, the course delves heavily into the range of effective strategies that can be adopted by the organization to reduce both employee absenteeism and lateness. But, more importantly, it presents tested approaches that will facilitate employees themselves achieving excellent work attendance and on-time levels – a feat that targets intrinsic motivational imperatives. 

All in all, the course targets both policy and operations dimensions to both these human resource challenges that impacts heavily on organizational efficiency and effectiveness.

SCHEDULE

Day- Monday 4th June, 2014 8:00am-5:30pm (8 contact hours)

T&T Bureau of Standards, 1-2 Century Drive, Trincity Industrial Estate, Macoya.

REGISTER NOW

54 Security and Human Resource: Effective Manpower Scheduling Techniques Tue, 29 April 2014 Tue, 29 April 2014 1000 TTD Per Seat

Course Fee $1,000.00

COURSE DESCRIPTION: In the security and public safety industry, an integral function of supervisors and human resource personnel is the effective scheduling of manpower resources. For instance, officers are to be scheduled for various shifts, days and times of the week, placed in various clients’ locations probably across the country, allocated based on the type of security services required whether armed officer, baton officer, canine, etc. This can be a very challenging exercise and requires appropriate expertise to manage such operations and ensure that the clients’ needs are satisfied as well as contractual obligations are met. The task also requires emergency rescheduling operations, for example, when officers are absent from work, late to work, fall ill, is on vacation, leaves the job, etc.

Matching officers’ capabilities, workload as well as contract obligations is a key element in human resource matters for security and public safety institutions. This course tackles all of these issues and more from a professional standpoint by sharing key principles, strategies and readily implementable solutions. It will strengthen the human resource capacity of security and public safety companies in manpower scheduling matters. Effective scheduling of manpower often leads to improved employee morale, customer service, efficiency and continuity in business activities. Participants in this course will be exposed to strategies to realise such benefits for their organization.

SCHEDULE

Day- Tuesday 29th April, 2014 8:00am-5:30pm (8 contact hours)

T&T Bureau of Standards, 1-2 Century Drive, Trincity Industrial Estate, Macoya.

REGISTER NOW

55 Security and Human Resource: Successful Officer Retention Strategies and Practices Mon, 10 February 2014 Mon, 10 February 2014 1000 TTD Per Seat

Course Fee $1,000.00

COURSE DESCRIPTION: The security industry is plagued with the problem of officers not staying with a particular company or even within the industry as a whole for any reasonable time. This can be disastrous to the company or industry for many reasons. It affects stability, continuity, and importantly, the bottom line – profit – as companies have to repeatedly source, train and retrain personnel. Companies may therefore become reluctant to invest in training for officers because they may suddenly depart. This does not auger well for the officer, company and industry.

Resultantly, there is the pressing need for the timely development and implementation of appropriate officer retention policies and strategies. This brings tremendous benefits to companies and the industry. This course tackles such matters head on. Case studies and other illustrations with technical human resource management recommendations targeted specifically to the security industry will be presented and discussed in class.

SCHEDULE

Day- Monday 10th February, 2014 8:00am-5:30pm (8 contact hours)

T&T Bureau of Standards, 1-2 Century Drive, Trincity Industrial Estate, Macoya.

REGISTER NOW 

56 Security Company Contracts- What should be in your contract with your customer Thu, 21 November 2013 Thu, 21 November 2013 900 TTD Per Seat

Course Fee $900.00

COURSE DESCRIPTION: This course allows participants from security companies to gain a good knowledge of what really needs to be in contracts with customers. Among other things, participants will learn the following:

  • Why should you have a written contract?
  • What is the difference between operating under a written contract vs. a letter of award?
  • Limitations of liability – the importance
  • Liquidated damages clauses
  • Exclusive Remedies clauses
  • What must you accept liability for?
  • Dealing with indirect or consequential damage
  • The importance of time limits for customer claims
  • Termination clauses
  • Providing protection to your employees under your customer contracts
  • Preventing customer poaching of your staff in your contracts
  • Acts of God and Excepted Risks
  • Should you have the duties to be performed detailed in the contract or as a separate document

SCHEDULE (8 contact hours)

Thursday 21st November, 8:00am-5:30pm.

Bon Accord Conference Room, T&T Bureau of Standards, 1-2 Century Drive, Trincity Industrial Estate, Macoya.

 REGISTER NOW

57 Security Management -Managing Contracted Security Sat, 15 July 2017 Sat, 15 July 2017 1250 TTD Per Seat

Course Fee $1,250.00

COURSE DESCRIPTION: This course tackles in a very serious way a regular problem whereby an establishment that hires contracted security is unable to secure satisfactory performance.

Participants will obtain a sound working knowledge of detailed bid specifications which for example will spell out what the requirements are including wages, benefits and performance expectations.

The materials presented will empower those responsible for managing the outside contractor with key management elements such as:

1. Post orders based on standing operating procedures (SOPs).

  • Policies of the protected enterprise.
  • Summary of required officers’ duties.
  • Avoidance of the problems of word-of-mouth instructions.
  • Provision of a basis for site-specific training.

2. Location or combination of activities.
3. Basic schedule setting forth the total number of officer hours required in a given week.
4. Handling replacements.
5. Role, function and responsibilities of a good security officer.
6. Supervising the Security Officer.

ADDITIONAL INFO: Certificate of Participation Awarded. Training by qualified and experienced security professional. 

SCHEDULE (8 contact hours)

Saturday 15th July, 2017 8:00am-5:30pm (8 contact hours).

CISPS Training Center - 81-82 Montrose Main Road, Chaguanas

To Register, contact us at 223-6999, 299-8635/36, 361-1024

 

58 Security Management:Leadership Techniques and Team Building Tue, 11 April 2017 Wed, 12 April 2017 2000 TTD

Course Fee $2,000.00

COURSE DESCRIPTION: In many security companies or institutions with security departments, a very serious and real challenge confronts them – how to manage and lead in a changing environment.  The course also delves into team work and how to make it more effective and productive.

This course covers various strategies and techniques that can be adopted by both institutions and individuals to make the best transition possible. Many H.R. management issues as well as psychological interventions are tackled in the course to “smooth” the change process out. By having a knowledge and know-how to lead a successful team is key to professional development. This course also identifies characteristics of effective team building and determines the characteristics of effective leadership. 

The course will also teach techniques in which the manager or supervisor may be able to conceptualise and internalise their leadership role and harness the many years of experience  to the benefit of the individual and the organization as a whole. 

SCHEDULE 

This is a two day course  - April 11th and 12th 

Venue: 81-82 Montrose Main Road, Chaguanas

Time: 8.00am - 5.30pm

 

To Register, please call us at 223-6999, 299-8635, 299-8636 and 361-1024.

 

59 Security Protection Training for Delivery Vehicles and Salespersons Sat, 14 March 2015 Sat, 14 March 2015 950 TTD Per Seat

Course Fee $950.00

COURSE DESCRIPTION: Moving products from the warehouse to retail outlets or to customers is a quite risky business operation as the criminals’ eyes are on you; Make no doubt about it, they are watching and monitoring your operations. Similarly, transporting your goods from the production line to warehouse is risky. In this 8-hour course, the various security protection strategies and operations will be dealt with for your delivery vehicles. The what, how and by whom in protecting your delivery vehicles will be comprehensively tackled in this course.

For many businesses, salespersons also accompany delivery vehicles. You don’t want to get a message that your salesperson has been robbed and/or killed. They also need critical training on how to protect themselves when out in the field as they are at extreme risk. Show them that you care about their safety as well. This course also empowers participants in lifesaving salesperson protection strategies.
Don’t miss out on this must-do course for all personnel involved in delivery vehicles and sales.

SCHEDULE

Saturday 14th March, 2015 8:00am-5:30pm (8 contact hours)

T&T Bureau of Standards, 1-2 Century Drive, Trincity Industrial Estate, Macoya.

REGISTER NOW

60 Security Risk Assessment Wed, 21 June 2017 Wed, 21 June 2017 1250 TTD Per Seat

Course Fee $1,250.00

COURSE DESCRIPTION: This course provides participants with a strong working knowledge of key instruments in determining security vulnerability and risks. For instance, participants will be trained to execute on-site examinations and analyses of an industrial plant, business, home or public or private institution to ascertain the current security status.

It identifies deficiencies or excesses, determine the protection needed and make recommendations to improve the current security situation. More specifically, participants will be taught to gather the following risk data:

• Geography and climate
• Size and configuration
• Social and political environment
• Internal activity
• Physical safeguards
• Fire and disaster
• Controls
• Indemnity

Importantly, the course instructs participants on the mechanisms to conduct such assessments to realize optimum customer satisfaction and safety.

ADDITIONAL INFO:

Certificate of Participation Awarded. Training by experienced and qualified Security Professional. 

Thursday 21st June, 2017 8:00am-5:30pm.

CISPS Training Centre, 81-82 Montrose Main Road, Chaguanas.  

To Register, call us at 223-6999, 299-8635, 399-8636, 361-1024  

 

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