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Past Courses

These are previous courses held by the CISPS. Training is available in these areas for companies who wish to do in-house training for a group of their members of staff. 

Course:
 
# Course Title Start Date Finish date Price
61 Security Protection Training for Delivery Vehicles and Salespersons Sat, 14 March 2015 Sat, 14 March 2015 950 TTD Per Seat

Course Fee $950.00

COURSE DESCRIPTION: Moving products from the warehouse to retail outlets or to customers is a quite risky business operation as the criminals’ eyes are on you; Make no doubt about it, they are watching and monitoring your operations. Similarly, transporting your goods from the production line to warehouse is risky. In this 8-hour course, the various security protection strategies and operations will be dealt with for your delivery vehicles. The what, how and by whom in protecting your delivery vehicles will be comprehensively tackled in this course.

For many businesses, salespersons also accompany delivery vehicles. You don’t want to get a message that your salesperson has been robbed and/or killed. They also need critical training on how to protect themselves when out in the field as they are at extreme risk. Show them that you care about their safety as well. This course also empowers participants in lifesaving salesperson protection strategies.
Don’t miss out on this must-do course for all personnel involved in delivery vehicles and sales.

SCHEDULE

Saturday 14th March, 2015 8:00am-5:30pm (8 contact hours)

T&T Bureau of Standards, 1-2 Century Drive, Trincity Industrial Estate, Macoya.

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62 Security Supervision- Key Methods for Increasing Efficiency and Effectiveness Tue, 17 May 2016 Tue, 17 May 2016 950 TTD Per Seat

Course Fee $950.00

COURSE DESCRIPTION: This course deals with a fundamental aspect in the security industry – supervision. Participants will obtain a clear and real understanding of what the role of a Security Supervisor is, and what he/she needs to do to get persons under his/her supervision to do what is required in an efficient and effective manner for the benefit of the company. Experience has shown that performance/behavior exhibited by security officers, whether it is a strength or weakness, is a direct reflection of the level of supervision provided. Performance is therefore the ultimate responsibility and goal of supervision. The course will focus on:

1. Role and function of the Supervisor.
2. How to supervise.
3. Principles of giving and receiving feedback.
4. Pitfalls to avoid when observing others.
5. The 6-step approach to problem solving.
6. Mistakes supervisors make.
7. Span of control.
8. Appearance and turnout of the security officer.
9. Security officer evaluation.
10. Desired traits/characteristics of a security officer.
11. Code of conduct for security officers.
12. Tips on morale building.

Relevance to Trinidad and Tobago’s society will be a constant feature of this course.

ADDITIONAL INFO: Certificate of Participation Awarded. Training by experienced and qualified security professional.

SCHEDULE 

Tuesday 17th May, 2016-  8:00am-5:30pm (8 contact hours). 

CISPS Training Center, 81-82, Montrose Main Road, Chaguanas.

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63 Security Supervision- St. Lucia Sat, 29 March 2014 Sat, 29 March 2014 0 TTD Per Seat

Course Fee $399.00 EC

COURSE DESCRIPTION: This course deals with a fundamental aspect in the security industry – supervision. Participants will obtain a clear and real understanding of what the role of a Security Supervisor is, and what he/she needs to do to get persons under his/her supervision to do what is required in an efficient and effective manner for the benefit of the company. Experience has shown that performance/behavior exhibited by security officers, whether it is a strength or weakness, is a direct reflection of the level of supervision provided. Performance is therefore the ultimate responsibility and goal of supervision.

The course will focus on:

1. Role and function of the Supervisor.
2. How to supervise.
3. Principles of giving and receiving feedback.
4. Pitfalls to avoid when observing others.
5. The 6-step approach to problem solving.
6. Mistakes supervisors make.
7. Span of control.
8. Appearance and turnout of the security officer.
9. Security officer evaluation.
10. Desired traits/characteristics of a security officer.
11. Code of conduct for security officers.
12. Tips on morale building.

SCHEDULE (8 contact hours)

Saturday 29th March, 2014, 8:00am-5:30pm

St. Lucia Manufacturers Association Auditorium, Bridge Street, Castries 

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64 Security Supervision: Effective Counselling and DisciplinaryTechniques Thu, 25 August 2016 Thu, 25 August 2016 950 TTD Per Seat

Course Fee $950.00

COURSE DESCRIPTION: This course addresses two very serious areas in security supervision, that is, identifying the need for various types of counselling interventions for employees who may be exhibiting particular social and psychological behaviours and attitudes that warrant redress. It will also empower persons to take preventative action where necessary. 

The security and public safety industry can be a very hectic and challenging one given its main area of business - crime, violence, burglaries, robberies, long hours of work, stressful working conditions, conflicts with co-workers, personal financial strain, etc. This scenario can negatively impact the physical and emotional well-being of persons, their job performance, the relationship with their families and friends, etc. If these issues are not identified and treated in a timely manner, they can escalate and have serious disastrous consequences.

The course will also expose participants on how to detect early signs through diagnostic testing and discuss the range of solutions that can be adopted to assist affected employees.

 

Unfortunately, at times, situations may warrant supervisors and/or managers in security and public safety organizations to initiate disciplinary action against staff for breaches they would have committed. This, of course, should be done after due process and in accordance to company policy (where there is one). But, is that company policy effective? Do staff repeatedly break company rules and why? Do staff find new ways to circumvent rules, how and why? How can you get disciplinary processes and disciplinary action to work positively for both company and staff? These critical issues will be covered in this course. Importantly, this course will assist companies in establishing disciplinary policies or enhancing those that already exist according to contemporary standards.

 

The course will also show how to blend appropriate reward systems with disciplinary protocols. It presents a wide range of disciplinary processes that is available for security and public safety officers. These include innovative options within verbal, written, directive, suspension, reduction in rank and dismissals categories. Key DOs and DONTS in disciplinary processes will be shared with all course participants to ensure that their organization improves its standards and get a more disciplined staff complement.

ADDITIONAL INFO:

Certificate of Participation Awarded. Training by experienced and qualified Security Management Professional.

Thursday 25th Auguste, 2016 8:00am-5:30pm (8 contact hours)

CISPS Training Center, 81-82, Montrose Main Road, Chaguanas.

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65 Security Supervision: Effective Disciplinary Processes Wed, 07 May 2014 Wed, 07 May 2014 1000 TTD Per Seat

Course Fee $1,000.00

COURSE DESCRIPTION: Unfortunately, at times, situations may warrant supervisors and/or managers in security and public safety organizations to initiate disciplinary action against staff for breaches they would have committed. This, of course, should be done after due process and in accordance to company policy (where there is one). But, is that company policy effective? Do staff repeatedly break company rules and why? Do staff find new ways to circumvent rules, how and why? How can you get disciplinary processes and disciplinary action to work positively for both company and staff? These critical issues will be covered in this course. Importantly, this course will assist companies in establishing disciplinary policies or enhancing those that already exist according to contemporary standards.

The course will also show how to blend appropriate reward systems with disciplinary protocols. It presents a wide range of disciplinary processes that is available for security and public safety officers. These include innovative options within verbal, written, directive, suspension, reduction in rank and dismissals categories. Key DOs and DONTS in disciplinary processes will be shared with all course participants to ensure that their organization improves its standards and get a more disciplined staff complement.

SCHEDULE

Day- Wednesday 7th May, 2014 8:00am-5:30pm (8 contact hours)

T&T Bureau of Standards, 1-2 Century Drive, Trincity Industrial Estate, Macoya.

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66 Security Supervision: Effective Manpower Scheduling, Counselling and Psychological Techniques Wed, 10 December 2014 Wed, 10 December 2014 950 TTD Per Seat

Course Fee $950.00

COURSE DESCRIPTION: Supervision is a fundamental component to the success of security and public safety organizations. It is important that organizations master security supervision for greater efficiency and effectiveness. This leads to better service delivery, cost savings and revenue growth.

This course presents cutting edge ways in which supervisors can develop and implement efficient manpower schedules that will best match their organization’s business operations. Issues such as tasks/needs identification; matching skills sets, and roster development, approvals and publication will be tackled among others. Case studies and illustrations of industry’s best practices will be showcased. The course will demonstrate that - you don’t have to be doing things the same way because it has always been done so! There may be more efficient techniques to use.

The other critical matter that supervisors face on a daily basis either at the office or on the field where they interact with officers is officers with problems and challenges probably due to the work environment, long hours, personal financial strain, etc. While some organizations have Employee Assistance Programmes (EAP), many do not. In any case, it is very beneficial that ALL supervisors possess some basic workable knowledge and understanding of counselling and psychological techniques which they can use. These can be adopted in an interim or emergency period before more professional assistance can be provided.

These preliminary diagnostics and interventions can save lives of their valuable personnel. As such, the course provides participants with the necessary tools and techniques to identify and detect early signs of problems and to take simple action where necessary and to be able to make the appropriate referrals where required. A multiplicity of solutions to problems are presented.


SCHEDULE

Day- Wednesday 10th December, 2014 8:00am-5:30pm (8 contact hours)

T&T Bureau of Standards, 1-2 Century Drive, Trincity Industrial Estate, Macoya.

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67 Security Supervision: Performance Appraisals and Effective Disciplinary Processes Thu, 05 November 2015 Thu, 05 November 2015 950 TTD Per Seat

Course Fee $950.00

COURSE DESCRIPTION: The many subject matters covered in this training that deals with performance appraisals and disciplinary processes are absolutely critical to the security supervision function. They constitute significant work portfolio items that contribute to the performance of the most vital component of security organizations, that is, the security officers.

The course presents the most contemporary and effective performance evaluation concepts and practices that are astutely applicable to the security and public safety industry taking into consideration its many peculiarities. It strengthens the human resource component of organizations in this sector by providing effective systems and procedures in performance appraisals for use. Of significance, this training facilitates how the outcomes of the performance appraisal process can be strategically utilised to improve the overall efficiency and effectiveness of the organization (which is the ultimate goal) by assisting the employees.

Also equally tackled in this training is the development and implementation of effective disciplinary processes that can work for the security and public safety industry. Traditional and contemporary approaches will be illustrated with all participants with the ultimate aim being to get to the right process that will work for your organizations. This may include getting the correct blend of punishments and rewards, important DOs and DONTs, disciplinary policies and protocols, etc.

For security supervisors, the notable linkages between performance appraisals and disciplinary processes are glaring. This training as it marries both fields will result in a more empowered and equipped security supervisor that will make a greater contribution to the achievement of the organisation’s goals.

SCHEDULE

Day- Thursday 5th November, 2015 8:00am-5:30pm (8 contact hours)

T&T Bureau of Standards, 1-2 Century Drive, Trincity Industrial Estate, Macoya.

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68 Security Supervision: Performance Appraisals for Security and Public Safety Officers Wed, 09 April 2014 Wed, 09 April 2014 1000 TTD

Course Fee $1,000.00

COURSE DESCRIPTION: In this course, not only will both the fundamentals as well as contemporary performance evaluation concepts and practices be explicitly taught, but they will be astutely applied to the security and public safety industry. In many instances, this industry is not like a typical manufacturing, sales or other type of sector. There are many peculiarities that must be considered in developing and implementing appropriate performance appraisal systems for this industry. This course will do just that – develop the right systems and procedures for officers as well as supervisors. The human resource component of companies in this industry will therefore be strengthened.

The course will delve into, for example, the types of performance appraisal systems and tools applicable to the security and public safety industry, issues such as who, when and where they should be conducted, and importantly, what strategic use can be made of the findings. In other words, how can the results of the appraisal system improve the performance of persons and the overall efficiency and effectiveness of the organization – improving the bottom line of business.

SCHEDULE

Day- Wednesday 9th April, 2014 8:00am-5:30pm (8 contact hours)

T&T Bureau of Standards, 1-2 Century Drive, Trincity Industrial Estate, Macoya.

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69 Self Defense and Tactical Training- Level 1 Thu, 16 June 2016 Thu, 16 June 2016 950 TTD Per Seat

Course Fee $950.00

COURSE DESCRIPTION: 

The importance of defensive tactics training is a growing factor within law enforcement, military, corrections and security communities. Our training program is a psychomotor skilled-based curriculum designed to not only make the student confident and capable of using proper control and restraint techniques in real world scenarios. The skills of this defensive tactics (DT) course ensure greater officer safety/survival confidence, as well as professionalism, in the face of less-lethal, non-compliant subject behavior on the job.  

 

Students will be exposed to an eight (8) hours DT training program with  procedures and standards amply structured to meet the most sophisticated legal challenges. This DT course represents a platform from which other essential officer safety skills may be easily learned. The curriculum is fully researched in terms of tactical, medical and legal consequences resulting from law enforcement intervention. It is structured around principles of self defence and subject control.

ADDITIONAL INFO:

Certificate of Participation Awarded. Training by experienced and qualified Martial Arts and Self Defence Professional.

Thursday 16th June, 2016 8:00am-5:30pm (8 contact hours)

CISPS Training Center, 81-82, Montrose Main Road, Chaguanas.

 

 

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70 Sexual Harassment in the Workplace: Law, Identification, & Prevention Strategies Tue, 08 July 2014 Tue, 08 July 2014 1000 TTD Per Seat

Course Fee $1,000.00

COURSE DESCRIPTION: There are various forms of sexual harassment in the workplace that both employers and employees should have knowledge on. And, this may differ in various types of work environments. The course treats this very critical topic in a variety of ways. It first tackles the legislative aspect by providing crisp explanations of the pertinent legislation for all to understand in layman’s terms.

Secondly, it provides the necessary techniques whereby incidents of sexual harassment in the workplace can be identified in an attempt to deal with it. And, most importantly, the course shares a multitude of effective preventative strategies that both organizations and individuals should adopt.

Employers and employees should be familiar with this legislation as well as put the appropriate policies and systems in place. They shouldn’t be caught off-guard.

SCHEDULE

Day- Tuesday 8th July, 2014 8:00am-5:30pm (8 contact hours)

T&T Bureau of Standards, 1-2 Century Drive, Trincity Industrial Estate, Macoya.

REGISTER NOW

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