Caribbean Institute for Security and Public Safety (CISPS)

Course Fee $1,000.00

COURSE DESCRIPTION: In the security and public safety industry, an integral function of supervisors and human resource personnel is the effective scheduling of manpower resources. For instance, officers are to be scheduled for various shifts, days and times of the week, placed in various clients’ locations probably across the country, allocated based on the type of security services required whether armed officer, baton officer, canine, etc. This can be a very challenging exercise and requires appropriate expertise to manage such operations and ensure that the clients’ needs are satisfied as well as contractual obligations are met. The task also requires emergency rescheduling operations, for example, when officers are absent from work, late to work, fall ill, is on vacation, leaves the job, etc.

Matching officers’ capabilities, workload as well as contract obligations is a key element in human resource matters for security and public safety institutions. This course tackles all of these issues and more from a professional standpoint by sharing key principles, strategies and readily implementable solutions. It will strengthen the human resource capacity of security and public safety companies in manpower scheduling matters. Effective scheduling of manpower often leads to improved employee morale, customer service, efficiency and continuity in business activities. Participants in this course will be exposed to strategies to realise such benefits for their organization.

SCHEDULE

Day- Tuesday 29th April, 2014 8:00am-5:30pm (8 contact hours)

T&T Bureau of Standards, 1-2 Century Drive, Trincity Industrial Estate, Macoya.

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Course Fee $1,000.00

COURSE DESCRIPTION: The security industry is plagued with the problem of officers not staying with a particular company or even within the industry as a whole for any reasonable time. This can be disastrous to the company or industry for many reasons. It affects stability, continuity, and importantly, the bottom line – profit – as companies have to repeatedly source, train and retrain personnel. Companies may therefore become reluctant to invest in training for officers because they may suddenly depart. This does not auger well for the officer, company and industry.

Resultantly, there is the pressing need for the timely development and implementation of appropriate officer retention policies and strategies. This brings tremendous benefits to companies and the industry. This course tackles such matters head on. Case studies and other illustrations with technical human resource management recommendations targeted specifically to the security industry will be presented and discussed in class.

SCHEDULE

Day- Monday 10th February, 2014 8:00am-5:30pm (8 contact hours)

T&T Bureau of Standards, 1-2 Century Drive, Trincity Industrial Estate, Macoya.

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All online courses are now $450.00

COURSE DESCRIPTION: This course addresses two very serious areas in security supervision, that is, identifying the need for various types of counselling interventions for employees who may be exhibiting particular social and psychological behaviours and attitudes that warrant redress. It will also empower persons to take preventative action where necessary. 

The security and public safety industry can be a very hectic and challenging one given its main area of business - crime, violence, burglaries, robberies, long hours of work, stressful working conditions, conflicts with co-workers, personal financial strain, etc. This scenario can negatively impact the physical and emotional well-being of persons, their job performance, the relationship with their families and friends, etc. If these issues are not identified and treated in a timely manner, they can escalate and have serious disastrous consequences.

The course will also expose participants on how to detect early signs through diagnostic testing and discuss the range of solutions that can be adopted to assist affected employees.

Unfortunately, at times, situations may warrant supervisors and/or managers in security and public safety organizations to initiate disciplinary action against staff for breaches they would have committed. This, of course, should be done after due process and in accordance to company policy (where there is one). But, is that company policy effective? Do staff repeatedly break company rules and why? Do staff find new ways to circumvent rules, how and why? How can you get disciplinary processes and disciplinary action to work positively for both company and staff? These critical issues will be covered in this course. Importantly, this course will assist companies in establishing disciplinary policies or enhancing those that already exist according to contemporary standards.

The course will also show how to blend appropriate reward systems with disciplinary protocols. It presents a wide range of disciplinary processes that is available for security and public safety officers. These include innovative options within verbal, written, directive, suspension, reduction in rank and dismissals categories. Key DOs and DONTS in disciplinary processes will be shared with all course participants to ensure that their organization improves its standards and get a more disciplined staff complement.

ADDITIONAL INFO:

ALL COURSES ARE CURRENTLY BEING DONE ONLINE.

Certificate Awarded. Training by experienced and qualified Security Management Professional.

DATES AND TIME: Oct 6th (6pm-8pm), 8th (6pm-9pm), 10th (9am-12 noon) - 8 contact hours

COST: $450

To register for this course, please call us at 299-8635/8636 or email us at info@caribbeansecurityinstitute.com. You can also use this link - https://bit.ly/2Fd5CW4

Course Fee $950.00

COURSE DESCRIPTION: Moving products from the warehouse to retail outlets or to customers is a quite risky business operation as the criminals’ eyes are on you; Make no doubt about it, they are watching and monitoring your operations. Similarly, transporting your goods from the production line to warehouse is risky. In this 8-hour course, the various security protection strategies and operations will be dealt with for your delivery vehicles. The what, how and by whom in protecting your delivery vehicles will be comprehensively tackled in this course.

For many businesses, salespersons also accompany delivery vehicles. You don’t want to get a message that your salesperson has been robbed and/or killed. They also need critical training on how to protect themselves when out in the field as they are at extreme risk. Show them that you care about their safety as well. This course also empowers participants in lifesaving salesperson protection strategies.
Don’t miss out on this must-do course for all personnel involved in delivery vehicles and sales.

SCHEDULE

Saturday 14th March, 2015 8:00am-5:30pm (8 contact hours)

T&T Bureau of Standards, 1-2 Century Drive, Trincity Industrial Estate, Macoya.

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Course Fee $950.00

COURSE DESCRIPTION: This course deals with a fundamental aspect in the security industry – supervision. Participants will obtain a clear and real understanding of what the role of a Security Supervisor is, and what he/she needs to do to get persons under his/her supervision to do what is required in an efficient and effective manner for the benefit of the company. Experience has shown that performance/behavior exhibited by security officers, whether it is a strength or weakness, is a direct reflection of the level of supervision provided. Performance is therefore the ultimate responsibility and goal of supervision. The course will focus on:

1. Role and function of the Supervisor.
2. How to supervise.
3. Principles of giving and receiving feedback.
4. Pitfalls to avoid when observing others.
5. The 6-step approach to problem solving.
6. Mistakes supervisors make.
7. Span of control.
8. Appearance and turnout of the security officer.
9. Security officer evaluation.
10. Desired traits/characteristics of a security officer.
11. Code of conduct for security officers.
12. Tips on morale building.

Relevance to Trinidad and Tobago’s society will be a constant feature of this course.

ADDITIONAL INFO: Certificate of Participation Awarded. Training by experienced and qualified security professional.

SCHEDULE 

Tuesday 17th May, 2016-  8:00am-5:30pm (8 contact hours). 

CISPS Training Center, 81-82, Montrose Main Road, Chaguanas.

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Course Fee $399.00 EC

COURSE DESCRIPTION: This course deals with a fundamental aspect in the security industry – supervision. Participants will obtain a clear and real understanding of what the role of a Security Supervisor is, and what he/she needs to do to get persons under his/her supervision to do what is required in an efficient and effective manner for the benefit of the company. Experience has shown that performance/behavior exhibited by security officers, whether it is a strength or weakness, is a direct reflection of the level of supervision provided. Performance is therefore the ultimate responsibility and goal of supervision.

The course will focus on:

1. Role and function of the Supervisor.
2. How to supervise.
3. Principles of giving and receiving feedback.
4. Pitfalls to avoid when observing others.
5. The 6-step approach to problem solving.
6. Mistakes supervisors make.
7. Span of control.
8. Appearance and turnout of the security officer.
9. Security officer evaluation.
10. Desired traits/characteristics of a security officer.
11. Code of conduct for security officers.
12. Tips on morale building.

SCHEDULE (8 contact hours)

Saturday 29th March, 2014, 8:00am-5:30pm

St. Lucia Manufacturers Association Auditorium, Bridge Street, Castries 

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Course Fee $950.00

COURSE DESCRIPTION: The many subject matters covered in this training that deals with performance appraisals and disciplinary processes are absolutely critical to the security supervision function. They constitute significant work portfolio items that contribute to the performance of the most vital component of security organizations, that is, the security officers.

The course presents the most contemporary and effective performance evaluation concepts and practices that are astutely applicable to the security and public safety industry taking into consideration its many peculiarities. It strengthens the human resource component of organizations in this sector by providing effective systems and procedures in performance appraisals for use. Of significance, this training facilitates how the outcomes of the performance appraisal process can be strategically utilised to improve the overall efficiency and effectiveness of the organization (which is the ultimate goal) by assisting the employees.

Also equally tackled in this training is the development and implementation of effective disciplinary processes that can work for the security and public safety industry. Traditional and contemporary approaches will be illustrated with all participants with the ultimate aim being to get to the right process that will work for your organizations. This may include getting the correct blend of punishments and rewards, important DOs and DONTs, disciplinary policies and protocols, etc.

For security supervisors, the notable linkages between performance appraisals and disciplinary processes are glaring. This training as it marries both fields will result in a more empowered and equipped security supervisor that will make a greater contribution to the achievement of the organisation’s goals.

SCHEDULE

Day- Thursday 5th November, 2015 8:00am-5:30pm (8 contact hours)

T&T Bureau of Standards, 1-2 Century Drive, Trincity Industrial Estate, Macoya.

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Course Fee $1,000.00

COURSE DESCRIPTION: In this course, not only will both the fundamentals as well as contemporary performance evaluation concepts and practices be explicitly taught, but they will be astutely applied to the security and public safety industry. In many instances, this industry is not like a typical manufacturing, sales or other type of sector. There are many peculiarities that must be considered in developing and implementing appropriate performance appraisal systems for this industry. This course will do just that – develop the right systems and procedures for officers as well as supervisors. The human resource component of companies in this industry will therefore be strengthened.

The course will delve into, for example, the types of performance appraisal systems and tools applicable to the security and public safety industry, issues such as who, when and where they should be conducted, and importantly, what strategic use can be made of the findings. In other words, how can the results of the appraisal system improve the performance of persons and the overall efficiency and effectiveness of the organization – improving the bottom line of business.

SCHEDULE

Day- Wednesday 9th April, 2014 8:00am-5:30pm (8 contact hours)

T&T Bureau of Standards, 1-2 Century Drive, Trincity Industrial Estate, Macoya.

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Investment: $1250.00

COURSE DESCRIPTION: 

The importance of defensive tactics training is a growing factor within law enforcement, military, corrections and security communities. Our training program is a psychomotor skilled-based curriculum designed to not only make the student confident and capable of using proper control and restraint techniques in real world scenarios. The skills of this defensive tactics (DT) course ensure greater officer safety/survival confidence, as well as professionalism, in the face of less-lethal, non-compliant subject behavior on the job.  

Students will be exposed to an eight (8) hours DT training program with  procedures and standards amply structured to meet the most sophisticated legal challenges. This DT course represents a platform from which other essential officer safety skills may be easily learned. The curriculum is fully researched in terms of tactical, medical and legal consequences resulting from law enforcement intervention. It is structured around principles of self defence and subject control.

ADDITIONAL INFO:

Certificate of Participation Awarded. Training by experienced and qualified Martial Arts and Self Defence Professional.

Thursday 23 August, 2018 8:00am-5:30pm (8 contact hours)

CISPS Training Centre, 81-82, Montrose Main Road, Chaguanas.

To register for this course, please call us 299-8635/36, 361-1024, 223-6999 or by email at info@caribbeansecurityinstitute.com

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Cost: $1,250

COURSE DESCRIPTION: Sexual Harassment is one of the most under reported offences in organisations. In the workplace, many persons endure the unwanted advances because it allows them to keep their job. This type of conduct unreasonably creates an intimidating, hostile or offensive environment for an individual's employment. It includes sexual advances, comments on physical attributes, unwanted sexual responses or statements. This course is aimed at:

• Identifying what is sexual Harassment
• Legislation to deal with sexual harassment in the workplace
• Developing an effective sexual harassment policy for the workplace

Date:   Thursday 29th November, 2018

Venue: CISPS Training Room, 81-82 Montrose Main Road, Chaguanas

Time:   8am - 5.30pm

Cost:    $1,250

This course would be beneficial to persons who are interested in developing a policy of office conduct and favourable behaviour as well as creating an atmosphere of trust between the employee and the employer when these incidents are reported.

To register, please contact us at 299-8635, 299-8636, 361-1024 or 223-6999