Security Supervision- St. Lucia
- Start Date:
- Sat, 29 March 2014
- Finish date:
- Sat, 29 March 2014
- Last Revised:
- Wednesday, 24 December 2014
- Reference:
- 53172d7438a09
- Price:
- 0 TTD Per Seat
Description
Course Fee $399.00 EC
COURSE DESCRIPTION: This course deals with a fundamental aspect in the security industry – supervision. Participants will obtain a clear and real understanding of what the role of a Security Supervisor is, and what he/she needs to do to get persons under his/her supervision to do what is required in an efficient and effective manner for the benefit of the company. Experience has shown that performance/behavior exhibited by security officers, whether it is a strength or weakness, is a direct reflection of the level of supervision provided. Performance is therefore the ultimate responsibility and goal of supervision.
The course will focus on:
1. Role and function of the Supervisor.
2. How to supervise.
3. Principles of giving and receiving feedback.
4. Pitfalls to avoid when observing others.
5. The 6-step approach to problem solving.
6. Mistakes supervisors make.
7. Span of control.
8. Appearance and turnout of the security officer.
9. Security officer evaluation.
10. Desired traits/characteristics of a security officer.
11. Code of conduct for security officers.
12. Tips on morale building.
SCHEDULE (8 contact hours)
Saturday 29th March, 2014, 8:00am-5:30pm
St. Lucia Manufacturers Association Auditorium, Bridge Street, Castries