Course Fee: $950

COURSE DESCRIPTION: Customer Service is one main facet of any organisation. How well you respond to a client can determine whether they would continue to do business with you or your organisation. All organisations should strive to provide excellent customer service to their customers to ensure they return. In Trinidad and Tobago, many organisations lack this imperative part of business relations and can lose out on future business endeavours.

This one day training will empower participants to:

Communicate effectively with the public

Be senstitive to their level of interpersonal skills and behaviours and commit themselves to a program of personal action for change

Be capable of responding efficiently to customers' needs

Have the knowledge and skills to enhance their internal and organisational relationships.

SCHEDULE (8 contact hours)

DATE: Thursday 10th November, 2016

Time: 8.00am - 5.30pm

Cost: $950 per participant

Training by Experienced and Qualified Professional

Certificate of Participation Awarded

Registration and Payment Deadline: Friday 4th November.

REGISTER NOW